New Year's Resolutions For Small Business

Baby steps are usually best when talking about change so please look at these proposed resolutions as year-long projects.

1. Resolve to clean out the clutter. Clutter is unprofessional and a psychic drain - blocking creative energy and new ideas. When a business's physical space is disorganized or overcrowded it sends a negative message to staff and customers. Use ebay (or an ebay reseller), freecycle (www.freecycle.com), or a bartner exchange to get rid of your extra inventory and unwanted items.

2. Resolve to tap into your existing resources. List your personal and professional resources and create an action plan outlining how you will use each of those resources during the next month, six months, and year ahead.

3. Resolve to give your website a face lift (or makeover). Your web presence should be viewed as your business' face on the world stage. It should be a work in progress. Keep your website current and make frequent updates and revisions. Make sure your website links to your Facebook, twitter, and blog pages.

4. Resolve to reduce expenses. What worked during boom times will not work now. If it is too difficult for you to see what you can trim, sit down with someone else who doesn't know that much about your business. Show them your expense spreadsheet. Explain where your money is going. Which expenses can you justify? Which ones seem out of line?

5. Resolve to provide exemplary customer service. Your customers are the key to your success. Can you keep your customers happy? I am amazed at how often I encounter businesses that seem oblivious to the fact that if they don't make their customers happy there is someone else waiting for the business. Stay connected to your customers, find out what is working for them, what isn't, and what needs you can meet.

6. Resolve to create an out-of-the-box niche. Your out-of-the-box niche is what makes you stand out from the crowd. If you don't have a niche and nothing in your industry calls to you, start studying your industry's past, current, and emerging market trends. Do some market research by talking to targeted customer groups and find their unmet needs. Having a niche doesn't mean you turn away other business. You can still take that business in. But, having a niche gives you a marketing target and expert status.

Resolutions For A Happy Marriage

While cleaning out my e-mail-box I came across this list. Yes, chronologically, it works better for New Years then Thanksgiving but this is good advice at any time of the year. So, please consider these resolutions for a happy marriage.

1. Resolve to clean-out the clutter. When you clean up your house you are honoring your home - the temple for your relationship.

2. Resolve to have the difficult conversations. Talk to each other. And, if that's too hard, write each other letters.

3. Resolve to live within your means and clean-up your credit. You already know which one of you is "the saver" and which is "the spender." Put "the saver" in charge of all funds. You may need three accounts - yours, mine and a joint account to insure that everyone is comfortable with the arrangement.

4. Resolve to put each other first - before your kids, parents, friends, or jobs.

5. Resolve to work together as a team. Marriage works best when the partners don't see things in terms of win-lose against each other. A sports team is most successful when everyone pulls together for the common good - so is a marriage.